×

Events

Events are created automatically from motion detection, camera analytics, alarm activations, access control activity, and TetherBox status changes (online/offline, reboots, storage ejection). The Events page is your central hub for reviewing security footage and incidents.

Finding Events

Navigate to the Events page from the left sidebar. Events are displayed with thumbnails showing the moment of detection.

Grid View vs Row View

Toggle between views using the icons in the top toolbar:

Grid view displays event thumbnails in a visual grid layout - ideal for quickly scanning through footage.

Row view displays events in a list with additional details like zone, site, date, duration, and file size. This view is ideal for real-time event monitoring and response - see the Monitoring Station Operator Guide for details.

Filtering Events

Use the sidebar filters to narrow down your search:

Available filters:

• Site - Filter by site
• Zone - Filter by camera zone (e.g., Parking, Entrance)
• Time Range - All, Business Hours, Morning, Evening, Afternoon, Night
• Date - Select specific date or date range
• Type/Analytics - Filter by event type (All, Flagged, Shared, Confirmed Alarms, Analytics/Sensors)

View Options

The view menu provides additional display options including scaling, real-time updates, and thumbnail preferences. See Events View Menu for details.

Flagging Events

Flag important events to easily find them later. Flagged events are highlighted and can be filtered to view only flagged items.

Flag a Single Event

1. Click on an event to open it
2. Click the Flag button below the video

Flag Multiple Events

1. Drag a selection box over multiple events
2. Click the Flag All button in the toolbar

View Flagged Events

Use the Flagged filter in the sidebar to show only flagged events.

Sharing Events

Share events with people outside your organisation - useful for providing evidence to police or other parties without giving them full platform access.

Share via Link or Email

1. Navigate to the Events page
2. Drag a selection box over the events you want to share
3. Click the Share button in the toolbar

1. Choose your sharing method:
   • Email - Send directly to one or more recipients. They can access without logging in.
   • Copy Link - Copy the URL to paste into an email, message, or document.

The recipient gets full context including video surveillance, alarm panel information, access control data, ANPR, analytics, and any other enabled integrations.

Unshare Events

To disable shared links:

1. Select the shared events
2. Click the Unshare button in the toolbar

Create a Temporary User

For extended access, create a temporary user account:

1. Go to Admin → Users → New User
2. Set an Expiry date for the account

1. Configure permissions to specific zones or sites

If the user doesn't access the evidence before their account expires, they'll see contact details to request an extension.

Viewing Footage

Click any event thumbnail to open the event detail view:

• Recordings tab - Play back the recorded footage
• Timelapse tab - View a time-compressed overview
• Audit Log tab - See who has viewed or interacted with this event

Use Prev and Next buttons to navigate between events without returning to the list.

Downloading Events

Download a Single Event

1. Click on an event to open it
2. Click the Download button to download the complete event footage

Download Multiple Events

Use bulk operations to download several events at once:

1. Drag a selection box around multiple event thumbnails
2. Click the Download button in the toolbar
3. You'll receive an email with the download link when ready

Download Restrictions

Event limits per download:

• Regular users: up to 15 events
• Admin/Integrator users: up to 100 events

Requirements:

• The TetherBox must be online
• Cloud subscription must be active on the camera
• Events must have recordings attached

Other limits:

• Download links expire after 7 days
• Only one download can be in progress at a time - you'll receive an email when complete
• Users need the Allow Download permission enabled (on by default)
• Bulk downloads require the Allow Bulk Download permission (enabled by default for admin/integrator users)

Bulk Extraction Options

For large-scale footage extraction beyond normal downloads:

• Clone Internal Drive - Connect an external hard drive of equal or larger size to the TetherBox. Go to Admin → TetherBoxes → select your TetherBox → Storage tab to check the drive size. Contact us to initiate a full copy.

• TetherX Export Service - We offer a paid service to mass extract footage and timelapse from the unit and/or cloud, providing a download link when complete. Extraction time depends on connection speed and footage volume. Contact us for details.

Related Articles

• Definitions - Event types and terminology
• Events View Menu - Display options and toolbar settings
• Local Streaming - View footage directly from your TetherBox without using the Internet
• Monitoring Station Operator Guide - Guide for control room operators
• Notifications - Configure event alerts