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PTZ Cameras Setup Guide

Control your PTZ (Pan-Tilt-Zoom) cameras directly from TetherX to monitor larger areas with a single camera.

Requirements

• A PTZ-capable camera (most modern IP cameras with motorised lenses)
• Camera must be online and connected to your TetherBox
• ONVIF protocol enabled on the camera (see How to Enable ONVIF)

Enable PTZ Controls

1. Go to Admin → Cameras and select your PTZ camera

2. In the Details tab, find the Advanced Settings card

3. Enable the PTZ toggle

Note: Settings save automatically when changed.

Using PTZ Controls on Desktop

1. Go to Live View and select your PTZ camera

2. The PTZ controls appear in the top-left corner of the camera view:

   • Directional arrows - Pan left/right, tilt up/down
   • Zoom controls - Zoom in (+) and out (-)
   • Fetch Presets - Load saved camera positions
   • Fetch Relays - Access relay controls if configured

Using PTZ Controls on Mobile

1. Open the TetherX app and go to the Live tab

2. Select your PTZ camera from the dropdown

3. Double-tap the screen to show PTZ controls

4. Use the on-screen joystick and zoom buttons to control the camera

Troubleshooting

PTZ Controls Not Appearing

• Check PTZ is enabled - Go to camera settings and verify the PTZ toggle is on
• Verify ONVIF support - Some cameras require ONVIF to be enabled for PTZ to work
• Check camera capabilities - Not all cameras support PTZ even if the setting is available

Camera Not Responding to Controls

• Network latency - PTZ commands may have a slight delay over slower connections
• Camera limits - The camera may have reached its pan/tilt limits
• Permissions - Check the camera's web interface for any PTZ restrictions

Presets Not Loading

• Configure presets on camera - Presets must be set up in the camera's own web interface first
• ONVIF compatibility - Some cameras don't expose presets via ONVIF

Related Articles

• Axis Setup - Native Axis PTZ API for smoother control
• How to Enable ONVIF - Enable ONVIF protocol for camera discovery and PTZ
• Live View - Using the live view interface
• Manual Camera Configuration - Manual camera settings reference